01
Add what you know
Upload your help pages, policies, and product guides — the files you already have. No rewriting, no special format.
Uploading never publishes anything. Your files stay private.
AI support thatactually
Qvesti answers your customers day and night, using only the support content you approve — and shows where every answer came from. It lives on your website with one paste, and the moment someone wants a person, live chat and email are built in.
Free to start One paste to install A person one click away
Powered by Qvesti AI
Works with the files you already have
TXTMarkdownHTMLCSVJSONText PDF
Up and running
in three steps.
No developer, no data team, no migration project. If you can upload a file, you can launch Qvesti — and nothing your customers see goes live until you say so.
02
Try it yourself
Ask your hardest customer questions in the private Test Lab and see exactly which document each answer came from.
You always see the source behind an answer.
03
Put it on your site
Happy with the answers? Press publish, then paste one snippet into your website — or just share your hosted chat page.
Change your mind? Unpublish or roll back anytime.
Your content.
Your customers.
Your control.
Your original files stay private — visitors only ever see answers from the version you chose to publish. Qvesti runs on European infrastructure and has no access to your orders, payments, or customer accounts.
- Your files never become public downloads
- Answers come only from what you published
- Unpublish or roll back with one click
- No access to orders, payments, or accounts
Everything a support team needs.
Your customer gets a clear answer in seconds. You get the controls, the sources, and the final say.
Answers with sources
Every answer links to the page it came from. If your content doesn't cover a question, Qvesti says so — it never makes an answer up.
A person, two clicks away
Your customer asks for a human and the conversation lands in your dashboard. You reply live; the AI stays quiet.
Email when you're away
Nobody online? Your customer leaves a message that reaches your inbox encrypted, and you reply when it suits you.
Finds your products
Customers ask “do you have…?” and get product cards with live prices and stock, straight from your own shop.
One paste to install
Copy one snippet into your website and the chat is live. Prefer no install? Share your hosted chat page instead.
Test before you publish
Ask it your hardest questions in a private Test Lab first. Publish when you're happy — and roll back anytime.
It answers. It shows its work.
It knows when to stop.
Three moves your customers will actually notice: a grounded answer, the source behind it, and a clean handover the moment they want a person.
Answers from your content, with the source attached
Qvesti reads only the content you've published and answers in plain language — and the page it drew from rides along with the reply, right there in the chat.
Answered, with the source to prove it
Powered by Qvesti AI
It knows the current state, too.
Connect your site's own search and answers stay current — no re-uploading when things change. In a shop, product questions get real product cards with live price, availability, and a link to buy; on any other website, customers get the pages that match right now.
- Shopify and WooCommerce work out of the box — as does any website with a search page
- Answers shipping, returns, and product questions in the same conversation
- Reads only your public site — orders, payments, and customer accounts stay untouched
Support · yourshop.com
Do you have wireless earbuds under 80 €?
Yes — two matches in the store right now:
Aera wireless earbuds
Aera charging case
Three promises, built in.
These aren't policies we wrote down — they're how the product is built, and you can check each one yourself before your customers ever see it.
If it doesn't know, it says so.
No made-up answers, no invented links. When your content doesn't cover a question, Qvesti admits it and offers your customer a person instead.
Nothing goes live without you.
Uploading is not publishing. You test first, you press the button, and you can roll back to the previous version with one click.
A person always outranks the AI.
The moment your customer reaches a human, the assistant goes quiet and stays quiet until the conversation is over.
Free to start. Honest limits.
Create a workspace, publish an assistant, and let visitors chat for free. Daily fair-use limits apply to chat, uploads, and handoffs — and when a limit is reached, the assistant says so. No surprise invoices.
Three assistants included Live chat and email handoff included Clear daily limits, shown as you go No card required
Free workspace
Create workspace 0 € to start
Everything you need to answer customers on one website, free within daily fair-use limits.
The practical questions.
Straight answers about installing, pricing, product search, privacy, and what happens when the AI doesn't know.
Already have a workspace?Sign in to continue where you left off.
Yes. A free workspace costs nothing, needs no payment card, and includes three assistants, live chat, and email handoff. Usage limits are shared across the workspace — for example, 100 chat turns a day. There is no paid plan: reaching a limit pauses that action for a while. It never upgrades you or creates a charge.
Publish your assistant, add your website's exact HTTPS address in Quick Embed, run the setup check, open the widget to visitors, and paste the snippet it gives you. The snippet works only on the address you registered. If your platform restricts custom scripts or your site has a strict Content Security Policy, you may need a developer. Prefer no install? Every published assistant also gets a hosted chat page you can link from anywhere.
Questions covered by the public content you publish: shipping and returns, how-tos, policies, product guides. Upload text, Markdown, HTML, CSV, JSON, or text-based PDF files; scanned PDFs, Word files, and images are not read. Each question is answered on its own, so customers get the best answer when they name the product or detail they mean.
Yes. Connect your storefront, and product questions can bring up to six product cards with price, availability, and a link, found through your shop's own public search. Shopify and WooCommerce are supported, as are other shops with a compatible public search page that pass the connection check. Prices and stock are what the shop showed at the moment of the search, so customers confirm them on the product page. Product questions are currently recognized in English, Finnish, and Swedish.
It says so. It asks a clarifying question, says your content doesn't cover the topic, or offers your customer a person. An answer its sources don't support is withheld, not guessed. Every answer shows its sources so customers can check it — and keeping your content current keeps the answers right.
Yes, when someone on your team is available. The customer requests live support and agrees to share the conversation, which lands in your support desk; once a team member accepts, the AI stays quiet until the chat ends. If nobody can join, the customer can leave an email request instead, and your team replies from the support desk. How quickly a person answers depends on your team.
Your original files are never offered for download, and visitors only see the version you chose to publish. Anything you publish is public, though: answers quote it, and a source view can show its published sections and the file's name — so upload only what any customer may read. You can publish an update or roll back to an earlier release at any time, and everything runs on European infrastructure.
No — by design. Qvesti has no access to your orders, payments, or customer accounts. It reads your public content, answers questions, and hands the conversation to you when a person should take over.
The assistant writes its reply in the chat's language, translating from your content when the passage it finds is in another language. Approved answers are shown exactly as you wrote them, and search works best in the language the customer writes in. So publish your support content and approved answers in each language your customers use. The chat itself speaks English, Finnish, Swedish, Norwegian, Danish, and Icelandic.
Customers don't need an account to chat. The website widget sets no cookies and runs no trackers; chat history is saved in the customer's own browser, and the History tab shows the last 30 days. Qvesti also keeps conversation records to run the service — 90 days by default, adjustable from 7 to 730 days — and authorized Qvesti administrators can access them, with that access recorded.
Bring one document and one hard question.
Upload the document, ask the question, and watch the answer arrive with its source attached. Nothing goes public until you press publish.
Create your free workspace.
Confirm your email, name your assistant, and add a document. Your assistant stays private until you decide it’s ready.
Nothing goes live until you press publish.